Heritage Communities News

Return To Blog

Sagewood COVID-19 Update

June 3, 2020

On April 3rd, we identified the first case of COVID-19 at The Heritage at Sagewood. Today, exactly two months later, we are overcome with joy as we share that our community is officially COVID-free!

Over the past couple months, our residents have made accommodations to their daily routines amongst new restrictions. Family members have shared their continued trust in our team, as we cared for their loved ones in uncertain times. Our associates have worn more PPE in the past two months, than many of them have worn their entire lives. We are grateful for all of you. Thank you for standing alongside us on this difficult journey. You gave us strength to continue, through your support and understanding. We are truly a united team, one I’m proud to be a part of. Thank you to our Heritage United family, friends and associates.

While the quarantine is lifted and all residents can move around the community, please understand we are not yet allowing visitors. Residents are also asked to stay on our campus and wear masks outside of their apartment. We are optimistic we will see families reunited with loved ones in the near future, and we are making plans for that step. For now, we take comfort in knowing The Heritage at Sagewood has no confirmed cases of COVID-19, nor anyone presenting with symptoms aligning with the virus.


May 21, 2020

At this time, we continue to have three residents in our memory support with positive COVID-19 tests. Yesterday we retested two of those residents and will test the other on Saturday, in accordance with guidelines from ICAP.

With assisted living residents having the ability to walk around, we encourage families to take advantage of the chat windows near the front doors. Residents will need to ensure they’re following directed health measures of wearing masks and staying socially distanced from others.


May 13, 2020

After recent discussion with Dr. Ashraf, from Nebraska Infection Control Assessment and Promotion Program (ICAP), we have agreed to lift the quarantine restrictions for our assisted living residents. When we received our first confirmed case on April 3, 2020, we asked residents of assisted living to quarantine out of an abundance of caution. Thank you for your trust and commitment to this decision. We realize these weeks have been long and challenging. Thank you to all residents who have been faithful to continue quarantining over these past several weeks. This action played a valuable role in reducing spread of the virus. From the bottom of our hearts, thank you!

As our quarantine lifts today, we wanted to share a few important notes for residents to be aware of:

  • Residents can move around within the community and sit in our courtyard or front entrance if they would like
  • We ask residents to maintain social distancing measures of six feet of separation when around others and not be in large groups
    • We have moved chairs inside and outside of the community, to ensure six feet of distance
  • We are asking all residents to wear a protective covering over their mouth and nose when they leave their apartments. Masks have been made available
  • If family is visiting through the window of an apartment, please be sure to keep the windows closed to reduce the risk of spreading the virus
  • Meals will continue to be delivered to apartments, and activities will continue to function in hallways, doorways and inside of apartments
  • Snacks are available by request, as our coffee shop snack options will continue to stay closed until further notice
  • At this time, we are still restricting visitors at our community and ask that you set up video chats with loved ones through our Life Enrichment team. Please reach out to Nicole or any of our team members to set up communication with loved ones through FaceTime, or Skype


We are excited to see our residents out and about in our community, but we still encourage safe practices in common areas. While our environment may look different with furniture separated in the community and masks on residents, we welcome this new change in protocol. Please be sure to incorporate social distancing and hand washing when you’re out of your apartment.

Our memory support residents who initially received negative test results were retested last week. Results from this round have come back today, and all test results were negative. Those four memory support residents who tested positive are being retested today, and we anticipate having those test results by the end of the week. We will plan to update family members of those residents as soon as more information is available.

 Thank you for the support you’ve shown over these weeks. Everyone’s efforts during this quarantine were a true example of us all coming together as a Heritage United team. Thank you for walking alongside us on the mission to keep those most vulnerable safe.


May 7, 2020

We are encouraged to report that as of today, we have no other residents or associates showing symptoms of COVID-19 at The Heritage at Sagewood. Yesterday, we retested residents in our memory support who received positive results on April 22nd. We anticipate those results returning tomorrow and will notify our memory support families directly once we have that information.

As a reminder, the recommendation for retesting of our positive cases in memory support, according to the Nebraska Infection Control Preventionist team, is:

  • Residents who tested positive on April 22nd were tested on May 6th. If any of those residents would test positive again, we will retest again after another 7 days, on May 13th
  • If the first retest is negative, we then would retest in 24 hours. This recommendation would be on a resident-by-resident basis, alongside their Primary Care Physician’s direction


We are grateful for a short update today, and eagerly await our results for this week’s testing. The support behind our Heritage United mission is powerful and motivating for our residents and associates. We are honored to continue caring for the residents in our community; a responsibility we don’t take lightly.