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Reviews and Testimonials

Reviews and Testimonials of Heritage Pointe

At Heritage Pointe in West Omaha, NE, we are committed to creating a warm and inclusive senior living community for your loved one. Whether they need short-term respite care or a long-term living arrangement, we aim to provide a supportive and inviting environment where seniors can thrive and feel at home.

Don’t just take our word for it; explore the heartfelt reviews and testimonials from families and residents below:

View all reviews on Google

Selected Reviews

5 Stars on Google

Excellent place to work! Beautiful community and gorgeous courtyard! So many amazing team members and quite an impressive staff tenure! So many wonderful residents and family members!

Kristina Bohac, July 1, 2024
5 Stars on Caring

I toured Heritage Pointe. It was very clean and very bright. All the employees there spoke to me as we went through. The room sizes were good. They have a refrigerator and a microwave. The person who took me around was very pleasant and knowledgeable. They have a large courtyard. They served three meals a day.

May 31, 2024
5 Stars on Google

I toured the facility and brought my mother to tour. I was impressed with everyone I met from the ladies at the desk, to the staff we passed, the dining room staff and Kristina the sales specialist. I was treated with such kindness during my search for an assisted living facility for my mother. Many residents stopped to talk to us and made us feel so welcomed. My mother did not pick this facility but it was the place I would have chosen. I can’t explain how kind everyone was. I appreciate the time this facility gave me and returned my phone calls promptly. It was such a positive experience.

Leigh Ann, September 20, 2022
5 Stars on Google

Heritage was a compassionate, caring home for my mother, Claire.

Rosann Watton, November 22, 2023
5 Stars on Google

I love it!

Norene Jacobs, November 1, 2023

Recent Articles

The Benefits of Community Life: Why Senior Living Can Enrich the Years Ahead

The holidays remind us how good it feels to gather… to share meals, stories, and simple moments. But for many older adults, those moments become less common over time. As friends move away, routines change, and daily tasks get harder, it’s easy for life to feel quiet and isolating. At Heritage Communities, we believe there’s…

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How to Celebrate the Holidays With Someone in Senior Living

If you’re starting to consider senior living for a parent, the timing may feel complicated… especially around the holidays. You might wonder:  Will the season still feel special? Will we still celebrate the way we always have? Will Mom feel left out? We understand those worries. They’re natural, and they come from love. What we…

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a senior and another adult hold hands - download the signs of change pdf guide

When You Suspect Something’s Changing: A Compassionate Guide for You and Your Parent

If you’re noticing small shifts in your parent’s health, memory, or daily routines, you might be wondering whether you’re overthinking things… or if something really is changing. Download the free PDF checklist to help!

5 Minute Read

Ringing in the Season: Spotlight on Our Bell Choir at Heritage Communities

The holidays are a busy, fun time in senior living! Across our communities, families and groups are getting ready to celebrate with their families and their Heritage family. We’re glad to share a story from Orchard Pointe at Terrazza (a Heritage Community) that really shows what Living Better together looks like. It’s about the wonderful…

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ai technology in senior living

Does AI Replace Caregivers? The Truth About Technology in Memory Care

In senior living, new AI technology helps caregivers… it doesn’t replace them. By handling background monitoring and alerting, AUGi allows caregivers to spend more time where it matters most: engaging with residents, offering comfort, and providing personalized care.

4 Minute Read

How AI Is Redefining Fall Prevention in Memory Care: What Families Need to Know

AUGi, an AI-powered safety companion, is installed in senior living resident apartments and common areas. AUGi uses discreet sensors and predictive analytics to spot fall risks before they become emergencies.

4 Minute Read