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Heritage Communities News

Heritage: How (And Why) We’re Using AI to Build Real Connections in Senior Living

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AI helps us move from reacting to anticipating, from having more data to getting clearer insights, and from routine calls to real, meaningful conversations. Here's how:

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How Heritage Communities Uses Both AI Technology and Timeless Empathy For Sales Success

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Originally published in Senior Housing News in May, 2025. The way families explore senior living is changing, and Heritage Communities is meeting that shift head-on. Chief Marketing Officer Lacy Jungman is leading the charge with a refreshingly clear insight: first impressions matter more than ever. She calls it the “90-90-90 rule.  What it means is...

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Heritage Communities Accelerates Growth with Executive Leadership Promotions for 2025 

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With growth in sight for Heritage Communities, the company announces two promotions of key leaders to new positions.

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Heritage Communities Partners with TSOLife to Enhance Resident and Associate Experience 

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Heritage Communities has announced its latest partnership with TSOLife, a technology company revolutionizing resident engagement and quality of life in senior living communities.

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Heritage Communities Receives 11 Customer Experience Awards for 2025

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Communities in Nebraska, Iowa and Arizona receive recognition from Activated Insights.

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