Heritage Communities News
Heritage: How (And Why) We’re Using AI to Build Real Connections in Senior Living
AI helps us move from reacting to anticipating, from having more data to getting clearer insights, and from routine calls to real, meaningful conversations. Here's how:
Read ArticleHow Heritage Communities Uses Both AI Technology and Timeless Empathy For Sales Success
Originally published in Senior Housing News in May, 2025. The way families explore senior living is changing, and Heritage Communities is meeting that shift head-on. Chief Marketing Officer Lacy Jungman is leading the charge with a refreshingly clear insight: first impressions matter more than ever. She calls it the “90-90-90 rule. What it means is...
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Heritage Communities Accelerates Growth with Executive Leadership Promotions for 2025
With growth in sight for Heritage Communities, the company announces two promotions of key leaders to new positions.
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Heritage Communities Partners with TSOLife to Enhance Resident and Associate Experience
Heritage Communities has announced its latest partnership with TSOLife, a technology company revolutionizing resident engagement and quality of life in senior living communities.
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Heritage Communities Receives 11 Customer Experience Awards for 2025
Communities in Nebraska, Iowa and Arizona receive recognition from Activated Insights.
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